Most “private” email asks you to trust a promise. Most “AI” email quietly ships your messages to a US tech giant. Here’s exactly how Mailotte’s AI and privacy work — in plain language, no asterisks.
It runs on European models
The model that reads your mail to help you is Mistral — a French/European model — running on our own servers. Your messages are never sent to OpenAI, Google Gemini, or Anthropic. There is no US provider anywhere in the path.
If our AI is busy, the fallback is still European
On the rare occasion our own model is unavailable, we fail over to Mistral AI — a company based in Paris, on EU infrastructure — under commercial terms that forbid training on your data. If even that’s unreachable, features fall back to simple rules. Your mail never leaves Europe to get help.
Never used to train anything
Your email is never used to train a model — ours or anyone else’s. No ad profiling, no data resale. You are the customer, not the product.
You're in control of every feature
AI in Mailotte is opt-in: each feature — summaries, memory, financial insights, smart sorting — has its own switch, and the inbox works completely with all of it turned off. Turn on only what you want, whenever you want.
- Store your mail on EU servers (Germany)
- Encrypt it in transit and at rest
- Keep AI results (summaries, extracted receipts) in your account, deletable by you
- Let you export or permanently delete everything (GDPR)
- Scan your mail to sell ads
- Sell or share your data with brokers
- Train AI on your messages
- Send your mail to a non-EU provider
EU data residency
Mailboxes, attachments and account data live exclusively on servers in the European Union (Germany).
Trackers blocked by default
Tracking pixels are stripped from incoming mail on every plan — no setup.
Encrypted in transit & at rest
TLS on the wire, encryption at rest on disk. Optional PGP (beta) for full end-to-end.
GDPR-native
Built for UK & EU GDPR. Access, export and erase your data from Account Settings.
Encryption in transit and at rest, EU residency, European AI, and tracker blocking are live now. End-to-end PGP is in beta. Custom domains are on the way. We’ll tell you plainly what’s shipped and what isn’t — and we’d rather under-promise than surprise you.